EnigmaAI (“App”) is a secure, privacy-first AI chat application operated by Dark Matter Lab, LLC, 254 Chapman Rd Ste 101B Newark - 19702-5489 United States (US) – please replace with your correct legal address before final submission). The App allows you to chat with leading AI models including ChatGPT, Grok, DeepSeek, and Claude while keeping your conversations private and under your control.
By using the App, you agree to this Privacy Policy. If you do not agree, please do not use the App.
01 Information We Collect
We collect the following information only when you voluntarily register for an account (required for Pro subscription):
- Email address (used for account login, password reset, billing receipts, Pro subscription management, and occasional marketing/promotional communications. You can opt out of marketing emails at any time).
We do not collect through the App:
- Your name, phone number, or other personal identifiers (any additional billing details are collected and processed solely by Apple or Google during in-app purchase).
All other personal or billing data required for payments is handled exclusively by Apple (App Store) or Google (Play Store).
02 Information We Do Not Collect or Store (Chat Data)
We maintain a strict zero-knowledge and zero-log policy for all conversation content. We do not collect, store, access, or transmit to our servers:
- Your chat history, prompts, or AI responses
- Any conversation content
All chats remain exclusively on your device.
03 Local Storage of Your Data
- All chats are stored only on your device in an encrypted local database (CHATS.DB).
- Encryption keys are generated on your device and stored securely in the device’s Secure Enclave (iOS) or equivalent keystore (Android). These keys never leave your device.
- We have zero access to your stored chats.
- Stealth Mode / Temporary Chats: These are automatically and permanently deleted when you close the App.
- There is no cloud backup, no sync, and no server-side storage of any chat content. Deleting the App removes all chats permanently.
04 How AI Conversations Work (Blind Routing & Third-Party Providers)
Your prompt is sent through our encrypted tunnel using Blind Routing technology:
- The routing path changes with every prompt.
- Identifying information (including your IP address) is stripped.
- Additional layers of encryption are applied.
The prompt is then forwarded to the AI provider you select:
- ChatGPT (OpenAI)
- Grok (xAI)
- DeepSeek
- Claude (Anthropic)
Data is processed in RAM only by the provider and wiped immediately after the response is delivered to you.
Important: Your prompts (and any information you include in them) are sent to the chosen third-party AI provider. That provider processes your data according to its own privacy policy and terms. We have no control over their practices. We recommend reviewing their policies:
The App handles all AI access internally, you do not need to provide any API keys.
05 Pro Subscription and Payments
- Payments for the Pro plan are processed entirely by Apple (App Store) or Google (Play Store).
- We receive only confirmation of successful payment linked to your registered email.
- We do not store full payment card details or other billing information.
06 Usage Data and Diagnostics
To improve performance, stability, and security, we may collect anonymous, aggregated, or technical information such as:
- Crash reports and performance diagnostics
- Basic usage statistics (e.g., which features are used)
- Device type and operating system version
This data does not include your chats, prompts, or email content. It is used solely for App improvement and may be processed by trusted third-party analytics or crash-reporting services under strict confidentiality agreements.
07 How We Use Information
- Your email (if registered) is used only for account management, Pro subscription services, billing, and optional marketing.
- Technical/diagnostic data is used only to maintain and improve the App, debug issues, and ensure security.
- We do not use your chat content for training AI models, advertising, profiling, or any other purpose.
08 Sharing of Information
We do not sell your data. We share information only in these limited cases:
- With the third-party AI providers you choose (only your prompts, as described above)
- With Apple and/or Google for Pro subscription processing
- With service providers who assist in operating the App (e.g., email delivery, proxy infrastructure) under strict confidentiality and zero-log agreements for chat content
- If required by applicable law (e.g., valid court order). Due to our zero-log policy on chats, we typically have no conversation data to disclose.
09 Security
We use military-grade encryption, Blind Routing, and industry-leading practices to protect data in transit and at rest. Your chat data is never stored on our servers. However, no system is 100% secure. You are responsible for keeping your device and account credentials secure.
10 Your Rights and Choices
- You have full control over your chats on your device (delete anytime, use Stealth Mode, or uninstall the App).
- You can delete your registered account and email data through the App settings.
- If you are in a jurisdiction with data privacy rights (e.g., GDPR, CCPA), you may contact us using the in-app form to exercise your rights (access, correction, deletion, or opt-out of marketing).
11 Children’s Privacy
The App is not directed to children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect data from children.
12 International Users
The App is available globally. Your email and technical data may be processed in various jurisdictions solely to deliver the service.
13 Changes to This Privacy Policy
We may update this policy. The new version will be posted with an updated “Last Updated” date. Continued use of the App after changes constitutes your acceptance of the updated policy.
14 Contact Us
For any questions or concerns about this Privacy Policy or our practices, please use the contact form available inside the EnigmaAI mobile application. (We do not provide a public email address to prevent spam.)